FAQ
Welcome to our Event FAQ page! To ensure a smooth and enjoyable time, we've compiled a list of frequently asked questions covering topics such as registration, social media sharing, lecture participation, and post-event access.
Our goal is to provide you with clear and concise information to address any concerns you may have. Please feel free to explore the answers below, and don't hesitate to reach out if you need further support. We're here to help make your event journey a remarkable one!
How can I register for Labquality Days 2024?
You can register on our website. Once you’ve registered, you will receive a confirmation via email. You will get your delegate pass once you arrive at the congress venue. With the delegate pass you will be able to attend the lectures and lunch buffet.
You can register for one or two days. If you participate with an ePoster, you’ll get a 25% discount. The early bird fee is available until the 30th of November 2023, so make sure to register on time! When you register, you’ll be asked if you want to show your name in the list of participants, if you have any dietary restrictions and if you want to take part in the congress dinner on Thursday.
You will also receive lecture recordings after the event. The tickets as well as the lecture recordings are personal and you may not be passed on to third parties.
Can I post about the event on social media before and during the event?
Absolutely! Use the official hashtags #LQD2024 and #LabqualityDays. You can also use this sticker on your social media posts.
I gave my permission to show my name, organisation and title in the list of participants. Where is this list?
The list will be given to exhibitors. It will also be shown on the mobile app in the networking tool, which allows you to communicate with other congress visitors. The participant list will not be sold or passed on to anyone outside of the event.
Can I watch the lectures after the event?
Yes. All available lecture recordings and presentations will be available about a week after the event, and they will be available to you for three months. Please note that we may not have a permission to record all lectures.
The recordings will be available on the Labquality PRO -online platform. You will receive login details for the platform via email. Login details are personal and may not be passed on to third parties.
I’m having some technical difficulties with watching the recordings. Who can I contact?
Please contact us at koulutus@labquality.fi. Please note that we don’t recommend using Internet Explorer with Labquality PRO.
I have registered but I can’t come to the event.
The participating organization can change the participant free of charge by notifying in writing to info@labquality.fi. If participation is cancelled no later than two weeks before (14 days) the event, we will charge €80 + VAT 24% as administrative expenses. If the participation is cancelled later than two weeks (14 days) before the congress, we charge the full participation fee.
The participation fee is invoiced approximately one week (7 days) after the event. You can pay the participation fee upon registration via Paytrail payment service (most common credit and debit cards, as well as banks' online payment). Participation is confirmed to the participant by email upon registration. Labquality reserves the right to cancel the event, change the venue or dates without notice in case of "force majeure" or a low number of registered participants.